Return Policy

Return Policy for Tied with Aloha

Last Updated: 11/23/2023


Thank you for shopping at Tied with Aloha. We want to ensure your satisfaction with our products, and we've outlined our return policy below:


  1. Returns

We accept returns within 14 Days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.


  1. Return Shipping

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that we receive your returned item.


  1. Return Process

To initiate a return, please follow these steps:


Contact our customer support team at TIEDWITHALOHA@gmail.com to request a return authorization.

Pack the item securely in the original packaging, including all accessories and documentation.

Clearly mark the return authorization number on the outside of the package.

Ship the item to the address provided by our customer support team.


  1. Refunds

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 days.


  1. Exchanges

If you need to exchange an item for a different size or product, please contact our customer support team at TIEDWITHALOHA@gmail.com for assistance.


  1. Non-Returnable Items

Certain items are non-returnable, this will be noted in the item description.


  1. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within TIEDWITHALOHA@gmail.com of receiving the product for assistance.


  1. Contact Us

If you have any questions about our return policy, please contact our customer support team at TIEDWITHALOHA@gmail.com.


  1. Legal Compliance

By making a purchase on our website, you agree to comply with and be bound by the terms of this return policy.